Refund & Return Policy
At DevBhoomiFPO.com, we strive to ensure customer satisfaction by providing quality agricultural products and services. This Refund & Return Policy outlines the conditions under which returns, replacements, and refunds are processed.
1. Eligibility for Returns
You may request a return or replacement if:
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The product received is damaged, defective, or expired
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The wrong product was delivered
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The product is missing parts or accessories
To be eligible:
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The request must be raised within 48 hours of delivery
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The product must be unused, unopened, and in original packaging
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Proof of purchase (invoice/order ID) is required
2. Non-Returnable Items
Certain items are not eligible for return, including:
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Opened or used products
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Perishable goods
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Customized or special-order items
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Products damaged due to misuse or improper storage
3. Return Process
To initiate a return:
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Contact us at [email protected]
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Provide:
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Order ID
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Product details
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Reason for return
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Photos/videos (if applicable)
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Our team will review your request and respond within 2–3 business days.
4. Replacement Policy
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Approved returns may be replaced with the same or equivalent product
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Replacement is subject to product availability
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If replacement is not available, a refund will be issued
5. Refund Policy
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Refunds will be processed only after inspection and approval
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Refunds will be issued to the original payment method
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Processing time:
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5–7 business days for online payments
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7–10 business days depending on bank processing
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6. Shipping Charges
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If the return is due to our error (wrong/damaged product), shipping costs will be borne by us
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In other cases, return shipping may be charged to the customer
7. Order Cancellation
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Orders can be cancelled before dispatch
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Once shipped, cancellation is not allowed
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Refund for cancelled orders will be processed within 5–7 business days
8. Quality Disclaimer
Agricultural products (such as seeds, fertilizers, and pesticides) are subject to environmental and usage conditions. We do not guarantee specific results or yields, as outcomes may vary based on farming practices and external factors.
9. Fraudulent Claims
We reserve the right to reject claims that are found to be fraudulent or abusive of our return policy.
10. Contact Us
For any queries regarding returns or refunds, please contact:
DevBhoomi FPO
Email: [email protected]
Phone: +91-8894822507,8894251274